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minor✓ Resolved

SMS Delivery Failures From Australia Subscribers to a Subset of Twilio Phone Numbers in Australia

Twilio•
Status
resolved
Duration
1d 21h
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have started seeing recovery for the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigating
We continue to investigate an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams have been engaged and currently investigating. We will provide updates in 2 hours or as soon as more information becomes available.
investigating
We are currently investigating an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams has been engaged and currently investigating. We will provide updates in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e13fe6b7-545b-42e7-94d5-60698c01a52e
External ID
2kknrf96433f
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1d 21h
Total Duration
7
Status Updates
Affected Components
SMS, APAC
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