minor✓ Resolved

Some discount codes might be improperly applied at checkout

Shopify•2020-02-10 14:36 UTC

Status

resolved

Duration

2h 47m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2020-02-10 17:23 UTC

This incident has been resolved.

resolved2020-02-10 17:23 UTC

This incident has been resolved.

identified2020-02-10 15:18 UTC

We’ve identified the problem impacting discount codes and we’re working on a solution.

investigating2020-02-10 14:36 UTC

We are experiencing an interruption in service preventing some discount codes from being applied at checkout. We are investigating and will keep you updated.

📊 TECHNICAL DETAILS

Internal ID

e0f7c892-f4f1-4ed7-ba91-3ff3641b21b4

External ID

frvsv0vk07ws

🕐 Started

2020-02-10 14:36 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2020-02-10 17:23 UTC

MINOR

Impact Level

2h 47m

Total Duration

Status Updates

Affected Components

Checkout

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