← Back to Twilio History
minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

Twilio•Tue, Mar 3, 2026, 10:17 PM
Status
resolved
Duration
7h 22m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Mar 4, 2026, 05:40 AM
This incident has been resolved.
monitoringWed, Mar 4, 2026, 03:41 AM
We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 4, 2026, 01:13 AM
Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Mar 3, 2026, 11:19 PM
Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 3, 2026, 10:17 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e08a7ae1-96f7-4f06-a5d7-92d72e17137f
External ID
s6jfpzj5zys1
🕐 Started
Tue, Mar 3, 2026, 10:17 PM
🔄 Last Updated
Wed, Mar 4, 2026, 05:40 AM
✓ Resolved
Wed, Mar 4, 2026, 05:40 AM
MINOR
Impact Level
7h 22m
Total Duration
4
Status Updates
Affected Components
MMS Long Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed