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minor✓ Resolved
Firebase Outage Impacting Notification Delivery for Twilio Customers
Status
resolved
Duration
1h 46m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Sep 1, 2026, 01:10 PM
This incident has been resolved.
monitoringTue, Sep 1, 2026, 12:38 PM
We have still seeing recovery in an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:
Twilio Voice
Twilio Conversations
Twilio Notify
Authy
This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in another 30 minutes or as more information becomes available.
monitoringTue, Sep 1, 2026, 12:08 PM
We have started seeing recovery in an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:
Twilio Voice
Twilio Conversations
Twilio Notify
Authy
This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 30 minutes or as more information becomes available.
investigatingTue, Sep 1, 2026, 11:41 AM
We are still experiencing an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:
Twilio Voice
Twilio Conversations
Twilio Notify
Authy
This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 1 hour or as more information becomes available.
investigatingTue, Sep 1, 2026, 11:23 AM
We are currently experiencing an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:
Twilio Voice
Twilio Conversations
Twilio Notify
Authy
This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 1 hour or as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
e03c49d8-06d8-4cef-a2ce-d55fbb92b597
External ID
tnr517mcd8pn
🕐 Started
Tue, Sep 1, 2026, 11:23 AM
🔄 Last Updated
Tue, Sep 1, 2026, 01:10 PM
✓ Resolved
Tue, Sep 1, 2026, 01:10 PM
MINOR
Impact Level
1h 46m
Total Duration
4
Status Updates
Affected Components
Authy 2FAClient Mobile US1NotifyConversations
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