File upload errors in ChatGPT

This incident has been resolved.

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.