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major✓ Resolved

Dashboard Login Service Disruption

Cohere•Thu, Jul 23, 2026, 10:56 PM
Status
resolved
Duration
54 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 23, 2026, 11:50 PM
This incident has been resolved.
monitoringThu, Jul 23, 2026, 11:36 PM
👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally.
identifiedThu, Jul 23, 2026, 11:27 PM
🛠️ **Update:** We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly. **Note:** API access, model inference, and all other Cohere services are **unaffected** and operating normally.
investigatingThu, Jul 23, 2026, 10:56 PM
🔎 We are currently investigating an issue affecting the Cohere Dashboard ([dashboard.cohere.com](http://dashboard.cohere.com "dashboard.cohere.com")). Users may experience a continuous refresh loop on the login page, preventing successful authentication.

📊 TECHNICAL DETAILS

Internal ID
dfc295cb-7fc7-445a-a8b1-1990d377941c
External ID
01KY8K3GWWJTSJTRC17GHEH08Z
🕐 Started
Thu, Jul 23, 2026, 10:56 PM
🔄 Last Updated
Thu, Jul 23, 2026, 11:50 PM
✓ Resolved
Thu, Jul 23, 2026, 11:50 PM
MAJOR
Impact Level
54 minutes
Total Duration
3
Status Updates
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