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unknown✓ Resolved
Resolved Service Degradation
Status
resolved
Duration
Duration unavailable
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Okta received reports from customers who were unable to reach our service. This appeared to be related to a broader Internet Service Provider connectivity issue with Comcast, as reported extensively on Twitter. We actively monitored the situation and confirmed all services were operational.
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Resolved: On June 29th, beginning at 9:43am, Okta began receiving reports from some customers who were unable to access Okta. Upon immediate investigation, it was determined that Okta's services were operating normally. The root cause was a network disruption, in some geographic locations, with a major internet provider. Given the breadth of the 3rd party internet disruption, Okta proactively posted to https://trust.okta.com to inform customers that we are aware of the situation and that they may be impacted. Okta is continuing to closely monitor and ensure that Okta's services remain unaffected.
📊 TECHNICAL DETAILS
Internal ID
dfacb8ef-fec6-4f7b-ba77-7797e3a4647d
External ID
https://www.salesforce.com/a9C0Z0000004EA5UAM
🕐 First reported
🔄 Last Updated
✓ Resolved
UNKNOWN
Impact Level
Duration unavailable
Total Duration
1
Recorded Updates
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