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minor✓ Resolved

SMS Delivery Delays From a Subset of Twilio Alphanumeric Sender IDs to Vodacom Tanzania

TwilioTue, Jun 2, 2026, 07:28 PM
Status
resolved
Duration
8d 1h
Updates
19
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 10, 2026, 08:50 PM
This incident has been resolved.
monitoringTue, Jun 9, 2026, 08:43 PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoringTue, Jun 9, 2026, 04:43 AM
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringMon, Jun 8, 2026, 08:36 PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringMon, Jun 8, 2026, 04:36 PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringMon, Jun 8, 2026, 02:30 PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jun 7, 2026, 05:45 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSat, Jun 6, 2026, 05:44 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 05:44 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Jun 4, 2026, 05:43 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Jun 4, 2026, 01:43 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 05:40 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 01:39 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 11:39 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 10:37 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 3, 2026, 10:32 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingWed, Jun 3, 2026, 02:32 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Jun 2, 2026, 10:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Jun 2, 2026, 08:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Jun 2, 2026, 07:28 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
df91ca85-e3c5-4bb0-bec9-60b669c827aa
External ID
mwcjyzh0y791
🕐 Started
Tue, Jun 2, 2026, 07:28 PM
🔄 Last Updated
Wed, Jun 10, 2026, 08:50 PM
✓ Resolved
Wed, Jun 10, 2026, 08:50 PM
MINOR
Impact Level
8d 1h
Total Duration
19
Status Updates
Affected Components
SMS, Middle East & Africa
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