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minor✓ Resolved
SMS Delivery Delays to Entel Network in Chile
Status
resolved
Duration
8h 18m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Jan 28, 2026, 12:40 PM
This incident has been resolved.
monitoringWed, Jan 28, 2026, 10:14 AM
We are observing recovery in SMS delivery delays when sending messages to Entel in Chile from a subset of domestic long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jan 28, 2026, 07:20 AM
We are continuing to experience SMS delivery delays when sending messages to Entel in Chile from a subset of domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Jan 28, 2026, 05:25 AM
We are continuing to experience SMS delivery delays when sending messages to Entel in Chile from a subset of domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jan 28, 2026, 04:21 AM
We are experiencing SMS delivery delays when sending messages to Entel in Chile from a subset of domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
df8de2b5-61b2-443b-a0f0-d8860ae135cd
External ID
61kj6fxc289x
🕐 Started
Wed, Jan 28, 2026, 04:21 AM
🔄 Last Updated
Wed, Jan 28, 2026, 12:40 PM
✓ Resolved
Wed, Jan 28, 2026, 12:40 PM
MINOR
Impact Level
8h 18m
Total Duration
4
Status Updates
Affected Components
SMS, Latin America
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