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critical✓ Resolved

GitHub git clone 403 errors

Render•
Status
resolved
Duration
5h 41m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
Deployments have been consistently completing since approximately 08:40, and are returning to normal levels. We are monitoring for any other impacts.
identified
We are continuing to work towards mitigating this issue, while also working with GitHub to resolve these deployment failures.
identified
Users with services hosted in Frankfurt that rely on GitHub repositories for deployments continue to see 403 errors in their logs causing the deployment to fail. We are continuing to work on this issue within our own systems and have reached out to GitHub.
identified
Services failing to deploy are those deployed in Frankfurt. Running services are not affected, only the deploy process is failing. We are still working to determine the cause of this error for those services.
investigating
We have received an elevated number of reports about git clone failures resulting in a 403 error, aborting the deployment. We are investigating.

📊 TECHNICAL DETAILS

Internal ID
df48b3e5-6f05-4cdc-9c0a-dd10830a8db6
External ID
wtznflqd1jsp
🕐 Started
🔄 Last Updated
✓ Resolved
CRITICAL
Impact Level
5h 41m
Total Duration
5
Status Updates
Affected Components
Builds and Deploys
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