major✓ Resolved

Degraded Query API Performance impacting US Projects

Mixpanel•Wed, Aug 26, 2026, 09:39 PM

Status

resolved

Duration

1h 16m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Aug 26, 2026, 10:55 PM

This incident has been resolved.

monitoringWed, Aug 26, 2026, 10:28 PM

A fix has been implemented, and we're seeing improved success rates for the Query API. We will continue monitoring to ensure stability.

identifiedWed, Aug 26, 2026, 10:11 PM

The issue has been identified and a fix is being implemented.

investigatingWed, Aug 26, 2026, 09:39 PM

Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying reports for projects with US Data Residency. Projects with EU and IN Data Residency remain unaffected. 
We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page. 
If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

📊 TECHNICAL DETAILS

Internal ID

df472965-01d2-4c0f-be5a-9d9b7f1089b8

External ID

t0fcrbxrg8jk

🕐 Started

Wed, Aug 26, 2026, 09:39 PM

🔄 Last Updated

Wed, Aug 26, 2026, 10:55 PM

✓ Resolved

Wed, Aug 26, 2026, 10:55 PM

MAJOR

Impact Level

1h 16m

Total Duration

Status Updates

Affected Components

Application Availability (US)

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