← Back to Twilio History
minor✓ Resolved
User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada
Status
resolved
Duration
5h 55m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase to Rogers network in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity gateway API failure increase to Rogers network in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to Rogers network in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
deea8a08-727a-4299-972b-704a631e46f3
External ID
8803swmhkfk0
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
5h 55m
Total Duration
4
Status Updates
Affected Components
Lookup Identity MatchLookup SIM SwapLegacy Identity MatchAndAttributes
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed