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minor✓ Resolved

SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes and Longcodes..

TwilioWed, Jan 21, 2026, 08:30 AM
Status
resolved
Duration
1d 22h
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
monitoringWed, Jan 21, 2026, 05:02 PM
We are observing recovery in SMS delivery delays when sending messages to multiple networks in the United States of America via a subset of Twilio shortcodes and longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 04:35 PM
We are still experiencing SMS delivery delays when sending messages to multiple networks in the United States of America via a subset of Twilio shortcodes and longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 12:05 PM
We are experiencing SMS delivery delays when sending messages to Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 09:30 AM
We are experiencing SMS delivery delays when sending messages to Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 08:30 AM
We are experiencing SMS delivery delays when sending messages to Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
de1c9f24-2437-48b3-9041-8b461baf935d
External ID
51701f1vmkt3
🕐 Started
Wed, Jan 21, 2026, 08:30 AM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
MINOR
Impact Level
1d 22h
Total Duration
5
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North America
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