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minor✓ Resolved

SMS Delivery Delays From a Subset of Twilio Long Codes to Lebara France

Twilio•Tue, Aug 11, 2026, 02:30 PM
Status
resolved
Duration
5h 4m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 11, 2026, 07:35 PM
This incident has been resolved.
monitoringTue, Aug 11, 2026, 05:29 PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Lebara network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 11, 2026, 04:31 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Lebara network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 11, 2026, 03:31 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Lebara network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedTue, Aug 11, 2026, 02:59 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Aug 11, 2026, 02:30 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ddade9e6-6369-4b30-8098-92d86dea2cd2
External ID
x00kgnb21yfr
🕐 Started
Tue, Aug 11, 2026, 02:30 PM
🔄 Last Updated
Tue, Aug 11, 2026, 07:35 PM
✓ Resolved
Tue, Aug 11, 2026, 07:35 PM
MINOR
Impact Level
5h 4m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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