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minor✓ Resolved

Authentication failures when running search queries for some clusters

MongoDB Atlas•Sat, May 23, 2026, 07:48 PM
Status
resolved
Duration
6h 22m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, May 24, 2026, 02:10 AM
This incident has been resolved.
monitoringSun, May 24, 2026, 12:14 AM
We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
identifiedSat, May 23, 2026, 08:14 PM
We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.
investigatingSat, May 23, 2026, 07:48 PM
We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.

📊 TECHNICAL DETAILS

Internal ID
dd9d6bd9-a18a-42c7-be91-f4fc5eae73eb
External ID
t2tkv1n35tx0
🕐 Started
Sat, May 23, 2026, 07:48 PM
🔄 Last Updated
Sun, May 24, 2026, 02:10 AM
✓ Resolved
Sun, May 24, 2026, 02:10 AM
MINOR
Impact Level
6h 22m
Total Duration
3
Status Updates
Affected Components
MongoDB CloudMongoDB Atlas Search
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