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minor✓ Resolved
MMS Delivery Delays and Failures From Multiple Networks in United States to a Subset of Twilio Short Codes
Status
resolved
Duration
4h 24m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jul 9, 2026, 12:20 AM
This incident has been resolved.
monitoringWed, Jul 8, 2026, 10:14 PM
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Jul 8, 2026, 10:02 PM
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 8, 2026, 09:00 PM
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jul 8, 2026, 07:55 PM
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
dc9dc8a8-4de7-46ca-9c81-76f8811e69d3
External ID
lwbw7bjhnytr
🕐 Started
Wed, Jul 8, 2026, 07:55 PM
🔄 Last Updated
Thu, Jul 9, 2026, 12:20 AM
✓ Resolved
Thu, Jul 9, 2026, 12:20 AM
MINOR
Impact Level
4h 24m
Total Duration
4
Status Updates
Affected Components
MMS Short Code, North America
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