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minor✓ Resolved

SMS Delivery Delays from Twilio to T-Mobile United States

Twilio•Mon, Jul 27, 2026, 10:12 PM
Status
resolved
Duration
7h 32m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jul 28, 2026, 05:45 AM
This incident has been resolved.
monitoringTue, Jul 28, 2026, 03:40 AM
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jul 28, 2026, 01:35 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Jul 27, 2026, 11:34 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jul 27, 2026, 10:34 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jul 27, 2026, 10:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
dc5144eb-b1d0-4047-bb4d-458b262fddf2
External ID
lgfq92ft7f4h
🕐 Started
Mon, Jul 27, 2026, 10:12 PM
🔄 Last Updated
Tue, Jul 28, 2026, 05:45 AM
✓ Resolved
Tue, Jul 28, 2026, 05:45 AM
MINOR
Impact Level
7h 32m
Total Duration
5
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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