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minor✓ Resolved
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Brazil
Status
resolved
Duration
36 minutes
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, Apr 12, 2026, 03:25 PM
This incident has been resolved.
investigatingSun, Apr 12, 2026, 02:48 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
dc0fda2a-2042-43b2-baae-bef3620026ee
External ID
4t95tgr9bsgy
🕐 Started
Sun, Apr 12, 2026, 02:48 PM
🔄 Last Updated
Sun, Apr 12, 2026, 03:25 PM
✓ Resolved
Sun, Apr 12, 2026, 03:25 PM
MINOR
Impact Level
36 minutes
Total Duration
1
Status Updates
Affected Components
SMS, Latin America
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