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major✓ Resolved

Elevated errors on VoyageAI APIs

MongoDB Atlas•Mon, Aug 3, 2026, 06:47 PM
Status
resolved
Duration
2h 32m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Aug 3, 2026, 09:20 PM
This incident has been resolved.
monitoringMon, Aug 3, 2026, 07:02 PM
A fix has been applied and we are monitoring the system.
investigatingMon, Aug 3, 2026, 06:47 PM
VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

📊 TECHNICAL DETAILS

Internal ID
dbe6470f-de8b-49f0-880e-a8512b0494a7
External ID
2zp8gbb9dtf7
🕐 Started
Mon, Aug 3, 2026, 06:47 PM
🔄 Last Updated
Mon, Aug 3, 2026, 09:20 PM
✓ Resolved
Mon, Aug 3, 2026, 09:20 PM
MAJOR
Impact Level
2h 32m
Total Duration
2
Status Updates
Affected Components
VoyageAI Embedding and Reranking Models
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