major✓ Resolved

Elevated errors on VoyageAI APIs

MongoDB Atlas•2026-08-03 18:47 UTC

Status

resolved

Duration

2h 31m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-08-03 21:18 UTC

This incident has been resolved.

resolved2026-08-03 21:18 UTC

The system has returned to normal operation.

monitoring2026-08-03 19:02 UTC

A fix has been applied and we are monitoring the system.

investigating2026-08-03 18:47 UTC

VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

Internal ID

dbe6470f-de8b-49f0-880e-a8512b0494a7

External ID

2zp8gbb9dtf7

🕐 Started

2026-08-03 18:47 UTC

🔄 Last Updated

2026-08-03 21:18 UTC

✓ Resolved

2026-08-03 21:18 UTC

MAJOR

Impact Level

2h 31m

Total Duration

Status Updates

Affected Components

VoyageAI Embedding and Reranking Models

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