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minor✓ Resolved
Elevated 500s Error for Conversations API
Status
resolved
Duration
3h 9m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Feb 4, 2026, 09:30 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 07:21 PM
We are observing recovery in elevated 500s error for Conversations API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Feb 4, 2026, 07:16 PM
The issue causing elevated 500s error for Conversations API has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 06:20 PM
We are experiencing elevated 500s error for Conversations API. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
db870243-4a2c-4a87-942d-534417b94dee
External ID
g317wdcc8svt
🕐 Started
Wed, Feb 4, 2026, 06:20 PM
🔄 Last Updated
Wed, Feb 4, 2026, 09:30 PM
✓ Resolved
Wed, Feb 4, 2026, 09:30 PM
MINOR
Impact Level
3h 9m
Total Duration
3
Status Updates
Affected Components
Conversations
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