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minor✓ Resolved

User Authentication Identity Gateway API Failure Increase in Canada

Twilio•
Status
resolved
Duration
5h 12m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
db860058-60a0-4ca0-9fe5-bc36acf459e9
External ID
fh48b4mkwscj
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
5h 12m
Total Duration
3
Status Updates
Affected Components
Lookup Identity MatchLookup Line Type Intelligence [Legacy API]Legacy Identity MatchAndAttributes
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