← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to MTN Nigeria

Twilio•Wed, Jul 15, 2026, 09:27 PM
Status
resolved
Duration
1d 21h
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 17, 2026, 06:55 PM
This incident has been resolved.
monitoringFri, Jul 17, 2026, 04:38 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoringThu, Jul 16, 2026, 12:38 PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringThu, Jul 16, 2026, 04:38 AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringThu, Jul 16, 2026, 12:30 AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Jul 15, 2026, 10:29 PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 15, 2026, 09:28 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jul 15, 2026, 09:27 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
db623e63-1329-48a5-b1c5-4140c7801f1f
External ID
kn6m9kqfksxx
🕐 Started
Wed, Jul 15, 2026, 09:27 PM
🔄 Last Updated
Fri, Jul 17, 2026, 06:55 PM
✓ Resolved
Fri, Jul 17, 2026, 06:55 PM
MINOR
Impact Level
1d 21h
Total Duration
7
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed