← Back to Twilio History
minor✓ Resolved
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Ecuador
Status
resolved
Duration
9h 59m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, May 28, 2026, 09:15 AM
This incident has been resolved.
monitoringThu, May 28, 2026, 07:06 AM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Ecuador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, May 28, 2026, 06:17 AM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedThu, May 28, 2026, 02:16 AM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, May 28, 2026, 12:16 AM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, May 27, 2026, 11:15 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
daed001f-48a8-4b43-b72c-fe9e2c0b1315
External ID
k5swbj4rvfr2
🕐 Started
Wed, May 27, 2026, 11:15 PM
🔄 Last Updated
Thu, May 28, 2026, 09:15 AM
✓ Resolved
Thu, May 28, 2026, 09:15 AM
MINOR
Impact Level
9h 59m
Total Duration
5
Status Updates
Affected Components
Voice, Latin America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed