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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan

Twilio•Sat, Feb 28, 2026, 11:09 AM
Status
resolved
Duration
5h 35m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Feb 28, 2026, 04:45 PM
This incident has been resolved.
monitoringSat, Feb 28, 2026, 03:48 PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringSat, Feb 28, 2026, 01:48 PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 12:01 PM
We continue to experience SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 11:09 AM
We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
daa8ec27-1a08-4fa8-ba22-c399bea83d81
External ID
w7yszv3vct0h
🕐 Started
Sat, Feb 28, 2026, 11:09 AM
🔄 Last Updated
Sat, Feb 28, 2026, 04:45 PM
✓ Resolved
Sat, Feb 28, 2026, 04:45 PM
MINOR
Impact Level
5h 35m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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