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minor✓ Resolved
SMS Delivery Delays and Failures from Twilio to Ncell Nepal
Status
resolved
Duration
5h 18m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Feb 28, 2026, 05:05 PM
This incident has been resolved.
monitoringSat, Feb 28, 2026, 03:02 PM
We are observing recovery in SMS delivery delays when sending messages to from Twilio to Ncell network subscribers in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 01:46 PM
We continue to experience SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 11:46 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
da972085-a325-411c-8ee6-2e510fb09572
External ID
zv3q3n37blrz
🕐 Started
Sat, Feb 28, 2026, 11:46 AM
🔄 Last Updated
Sat, Feb 28, 2026, 05:05 PM
✓ Resolved
Sat, Feb 28, 2026, 05:05 PM
MINOR
Impact Level
5h 18m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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