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none✓ Resolved

Degraded Query Functionality in the US Region

New Relic•
Status
resolved
Duration
1h 5m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
We resolved this service interruption and impacted services have returned to normal operation. Between 08:27 UTC and 09:37 UTC on March 8th, some customers in the US region may have experienced missing data from live edge NRDB queries. Data ingest and alerts were not affected.
monitoring
The incident is now in recovery with data ingest and alerting unaffected.
investigating
We are continuing to investigate this issue.
investigating
We have determined the service interruption has not impacted ingest or alerts but has to do with serving live queries. We are continuing to investigate and thank you for your patience while we work through this issue.
investigating
We are investigating a service interruption impacting data from query responses which may be affecting some customers in the US region. No data drops have been observed at this time and no further actions are required by customers as we work to resolve this.

📊 TECHNICAL DETAILS

Internal ID
da53e525-538f-4188-a5ea-53046babd031
External ID
ncl47z14t55q
🕐 Started
🔄 Last Updated
✓ Resolved
NONE
Impact Level
1h 5m
Total Duration
5
Status Updates
Affected Components
APM : USAPM Agent : USAlerts : USAPM : USBrowser : USBrowser Agent : USInfrastructure : USEvent API : USAuto-Telemetry with Pixie : USLogs : USAWS Lambda Integration : USIncident Intelligence API : USBrowser : USMobile : USInfrastructure Agent : USDashboards : USNRQL : USLog API : USServerless : USIncident Intelligence : USMetric API : USSynthetics : USInfrastructure : USMobile Agent : USOTLP API : USInfrastructure Integrations : USLogs : USTrace API : USLookout : USSynthetics : USMobile : USOpen Instrumentation : USProactive Detection : USServerless : USSynthetics : US
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