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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio Phone Numbers to Robi Bangladesh

TwilioMon, Sep 7, 2026, 08:53 AM
Status
resolved
Duration
10h 47m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Sep 7, 2026, 07:40 PM
This incident has been resolved.
monitoringMon, Sep 7, 2026, 04:02 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringMon, Sep 7, 2026, 01:48 PM
We have observed a recovery in SMS Delivery Delays and Failures from Twilio Numbers to Robi Network in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Sep 7, 2026, 11:54 AM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Sep 7, 2026, 09:53 AM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Sep 7, 2026, 08:53 AM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d8bd7a3f-fb9a-440e-9191-ee14f7804954
External ID
21spnnlkg69h
🕐 Started
Mon, Sep 7, 2026, 08:53 AM
🔄 Last Updated
Mon, Sep 7, 2026, 07:40 PM
✓ Resolved
Mon, Sep 7, 2026, 07:40 PM
MINOR
Impact Level
10h 47m
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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