minor✓ Resolved

Audience Preview Failures

Segment•2026-04-27 17:00 UTC

Status

resolved

Duration

Duration unavailable

Updates

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0 articles

INCIDENT TIMELINE

✓ Resolved2026-04-27 17:00 UTC

This incident has been resolved.

resolved2026-04-29 17:14 UTC

Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces.
Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted.
Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

📊 TECHNICAL DETAILS

Internal ID

d82a6749-3474-42ce-942d-25a51d68e4e2

External ID

fzd22x6vwkt3

🕐 Started

2026-04-29 17:14 UTC

🔄 Last Updated

2026-04-29 17:14 UTC

✓ Resolved

2026-04-27 17:00 UTC

MINOR

Impact Level

Duration unavailable

Total Duration

Status Updates

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