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minor✓ Resolved

SMS Delivery Delays from Twilio Long Codes to Natcom Haiti

Twilio•
Status
resolved
Duration
3h 35m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in SMS delivery from Twilio Long Codes to Natcom network subscribers in Haiti and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio Long Codes to Natcom network subscribers in Haiti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Natcom network subscribers in Haiti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d8297269-0dcf-42b2-a442-e6e853bb22e2
External ID
pcgzl5svjhkv
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 35m
Total Duration
4
Status Updates
Affected Components
SMS, Latin America
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