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minor✓ Resolved
Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators
Status
resolved
Duration
2h 7m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Jul 1, 2026, 12:05 AM
This incident has been resolved.
investigatingTue, Jun 30, 2026, 11:07 PM
Our monitoring systems have detected a potential issue with Conversation Memory having delays generating summaries and observations on profiles. Our engineers have been alerted and are investigating. We will provide an update within 2 hours or as soon as we have more details.
investigatingTue, Jun 30, 2026, 09:57 PM
Our monitoring systems have detected a potential issue with Conversation Memory having delays generating summaries and observations on profiles. Our engineers have been alerted and are investigating. We will provide an update within the next hour or as soon as we have more details.
📊 TECHNICAL DETAILS
Internal ID
d6e87e0a-8f3f-4c6f-84ef-e926dcdccccf
External ID
vd2mzbb5k4bm
🕐 Started
Tue, Jun 30, 2026, 09:57 PM
🔄 Last Updated
Wed, Jul 1, 2026, 12:05 AM
✓ Resolved
Wed, Jul 1, 2026, 12:05 AM
MINOR
Impact Level
2h 7m
Total Duration
2
Status Updates
Affected Components
Conversation Intelligence
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