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minor✓ Resolved

Alert Irregularities - US

New Relic•Wed, Jan 21, 2026, 10:23 PM
Status
resolved
Duration
1d 8h
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
identifiedThu, Jan 22, 2026, 12:00 AM
We have implemented a fix and are starting to see recovery for impacted services. A subset of customers in the US region may experience delayed or missing alert notifications for real-time data.
investigatingWed, Jan 21, 2026, 10:53 PM
We are continuing to investigate an issue with alerts irregularities where a subset of customers in the US region may experience delayed or missing alert notifications for real-time data.
investigatingWed, Jan 21, 2026, 10:23 PM
We are investigating an issue with alert behavior. Some customers in the US region may experience delayed or missing alert notifications related to real-time data.

📊 TECHNICAL DETAILS

Internal ID
d6e0c810-2cfe-4b07-a939-ce5b9ad663d7
External ID
j2tqjs711y1w
🕐 Started
Wed, Jan 21, 2026, 10:23 PM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
MINOR
Impact Level
1d 8h
Total Duration
3
Status Updates
Affected Components
APM : USAlerts : USBrowser : USInfrastructure : USLogs : USMobile : USNRQL : USServerless : USSynthetics : US
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