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none✓ Resolved
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
Status
resolved
Duration
1h 46m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
monitoring
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
📊 TECHNICAL DETAILS
Internal ID
d6df6386-b808-4572-819a-ca5cf6b2c02c
External ID
jzmg28568r94
🕐 Started
🔄 Last Updated
✓ Resolved
NONE
Impact Level
1h 46m
Total Duration
2
Status Updates
Affected Components
Zoom MeetingsZoom Contact CenterZoom Virtual AgentCalendarZoom Contact CenterVoice AgentVoice (Inbound/Outbound)MailVoice AgentZoom EventsRecordingZoom Webinars Plus and Events
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