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minor✓ Resolved

SMS Delivery Delays to Thumb Cellular Limited Partnership in United States of America

Twilio•Tue, Feb 17, 2026, 01:51 PM
Status
resolved
Duration
23h 39m
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 18, 2026, 01:30 PM
This incident has been resolved.
monitoringWed, Feb 18, 2026, 11:47 AM
We are observing recovery in SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 18, 2026, 06:00 AM
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 10:02 PM
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 05:58 PM
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 04:55 PM
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 02:55 PM
We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 17, 2026, 01:51 PM
We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d6ddde00-6690-4fe2-8348-77154ddfc073
External ID
1mzcq7f80jmd
🕐 Started
Tue, Feb 17, 2026, 01:51 PM
🔄 Last Updated
Wed, Feb 18, 2026, 01:30 PM
✓ Resolved
Wed, Feb 18, 2026, 01:30 PM
MINOR
Impact Level
23h 39m
Total Duration
7
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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