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minor✓ Resolved

Some merchants may experience issues submitting disputes

Shopify•Fri, Jan 30, 2026, 05:13 AM
Status
resolved
Duration
37 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 30, 2026, 05:50 AM
This incident has been resolved.
investigatingFri, Jan 30, 2026, 05:13 AM
We are investigating merchant facing issue which is impacting submitting dispute forms via the help centre https://www.shopify.com/legal/tools/report-an-issue or email links. We will keep you updated.

📊 TECHNICAL DETAILS

Internal ID
d653c9dd-7046-4f3d-afd9-b80fc62560f6
External ID
fczt4784g2rp
🕐 Started
Fri, Jan 30, 2026, 05:13 AM
🔄 Last Updated
Fri, Jan 30, 2026, 05:50 AM
✓ Resolved
Fri, Jan 30, 2026, 05:50 AM
MINOR
Impact Level
37 minutes
Total Duration
1
Status Updates
Affected Components
Support
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