← Back to Twilio History
minor✓ Resolved

MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

TwilioSat, Jun 27, 2026, 06:05 PM
Status
resolved
Duration
15h 20m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Jun 28, 2026, 09:25 AM
This incident has been resolved.
monitoringSun, Jun 28, 2026, 07:21 AM
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Jun 28, 2026, 01:07 AM
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSat, Jun 27, 2026, 09:06 PM
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Jun 27, 2026, 07:05 PM
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jun 27, 2026, 06:05 PM
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d5fc3127-b628-43d1-8f19-607340b6981f
External ID
xmx80873fy3p
🕐 Started
Sat, Jun 27, 2026, 06:05 PM
🔄 Last Updated
Sun, Jun 28, 2026, 09:25 AM
✓ Resolved
Sun, Jun 28, 2026, 09:25 AM
MINOR
Impact Level
15h 20m
Total Duration
5
Status Updates
Affected Components
MMS Short Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed