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minor✓ Resolved

SMS Delivery Delays to Google Voice Network in United States of America via a Subset of Short Codes

TwilioFri, Jan 30, 2026, 08:49 PM
Status
resolved
Duration
7 hours
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jan 31, 2026, 03:50 AM
This incident has been resolved.
monitoringFri, Jan 30, 2026, 11:58 PM
We are still observing recovery in SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Jan 30, 2026, 09:56 PM
We are observing recovery in SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 08:56 PM
We are experiencing SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 08:49 PM
Our monitoring systems have detected a potential issue with SMS delivery delays when sending from a subset of short codes to Google Voice in the United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
d57d11f6-b6a9-4039-a8c2-697fb0638afc
External ID
8qwrm6q3mx0c
🕐 Started
Fri, Jan 30, 2026, 08:49 PM
🔄 Last Updated
Sat, Jan 31, 2026, 03:50 AM
✓ Resolved
Sat, Jan 31, 2026, 03:50 AM
MINOR
Impact Level
7 hours
Total Duration
4
Status Updates
Affected Components
SMS Short Code, North America
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