minor✓ Resolved

Some merchants and customers experiencing issues accessing the storefront

Shopify•2026-02-03 20:20 UTC

Status

resolved

Duration

19 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-03 20:40 UTC

This incident has been resolved.

monitoring2026-02-03 20:27 UTC

This issue has been resolved and is being monitored.

identified2026-02-03 20:25 UTC

We've identified the problem impacting imagery assets and we're working on a solution.

investigating2026-02-03 20:20 UTC

We are investigating and will keep you updated.

investigating2026-02-03 20:20 UTC

Storefronts may be currently displaying incorrect imagery assets.

Internal ID

d5392619-d9a5-434e-bc7c-b65cdc3181b2

External ID

pt9fpf0pgfjc

🕐 First reported

2026-02-03 20:20 UTC

🔄 Last Updated

2026-02-03 20:40 UTC

✓ Resolved

2026-02-03 20:40 UTC

MINOR

Impact Level

19 minutes

Total Duration

Status Updates

Affected Components

Storefront

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed