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minor✓ Resolved

Some merchants and customers experiencing issues accessing the storefront

Shopify•Tue, Feb 3, 2026, 08:20 PM
Status
resolved
Duration
19 minutes
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Feb 3, 2026, 08:40 PM
This incident has been resolved.
monitoringTue, Feb 3, 2026, 08:27 PM
This issue has been resolved and is being monitored.
identifiedTue, Feb 3, 2026, 08:25 PM
We've identified the problem impacting imagery assets and we're working on a solution.
investigatingTue, Feb 3, 2026, 08:20 PM
We are investigating and will keep you updated.
investigatingTue, Feb 3, 2026, 08:20 PM
Storefronts may be currently displaying incorrect imagery assets.

📊 TECHNICAL DETAILS

Internal ID
d5392619-d9a5-434e-bc7c-b65cdc3181b2
External ID
pt9fpf0pgfjc
🕐 Started
Tue, Feb 3, 2026, 08:20 PM
🔄 Last Updated
Tue, Feb 3, 2026, 08:40 PM
✓ Resolved
Tue, Feb 3, 2026, 08:40 PM
MINOR
Impact Level
19 minutes
Total Duration
4
Status Updates
Affected Components
Storefront
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