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minor✓ Resolved
Billing and subscription management issues
Status
resolved
Duration
21 minutes
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.
identified
We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.
📊 TECHNICAL DETAILS
Internal ID
d527ecc1-e9f4-4be3-ad9c-932e0abba3c8
External ID
8q00jfj4yfv6
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
21 minutes
Total Duration
2
Status Updates
Affected Components
claude.aiClaude Console (platform.claude.com)
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