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minoridentified

SMS Delivery Delays and Failures from Twilio to Metfone Cambodia

Twilio•Wed, Jul 29, 2026, 12:06 AM
Status
identified
Duration
Ongoing
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

identifiedWed, Jul 29, 2026, 09:34 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 09:34 PM
We are continuing to work on a fix for this issue.
identifiedWed, Jul 29, 2026, 06:51 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 10:50 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 06:48 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 04:46 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 12:27 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 12:06 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d4defc5c-1c9e-4b47-b0fb-489d00c03bf1
External ID
0nyb325khwp7
🕐 Started
Wed, Jul 29, 2026, 12:06 AM
🔄 Last Updated
Wed, Jul 29, 2026, 09:34 PM
MINOR
Impact Level
Ongoing
Total Duration
8
Status Updates
Affected Components
SMS, APAC
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