We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingTue, Feb 24, 2026, 05:37 PM

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingTue, Feb 24, 2026, 04:45 PM

We are continuing to investigate this issue.

investigatingTue, Feb 24, 2026, 04:44 PM

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

d4d3693c-e9be-4d75-ba5b-0e2fcfaa667f

External ID

j1yq6sg6k2rc

🕐 Started

Tue, Feb 24, 2026, 04:44 PM

🔄 Last Updated

Tue, Feb 24, 2026, 09:35 PM

✓ Resolved

Tue, Feb 24, 2026, 09:35 PM

MINOR

Impact Level

4h 51m

Total Duration

Status Updates

Affected Components

SMS Long Code, North America

✍️

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