We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-24 17:37 UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-24 16:45 UTC

We are continuing to investigate this issue.

investigating2026-02-24 16:44 UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

d4d3693c-e9be-4d75-ba5b-0e2fcfaa667f

External ID

j1yq6sg6k2rc

🕐 First reported

2026-02-24 16:44 UTC

🔄 Last Updated

2026-02-24 21:35 UTC

✓ Resolved

2026-02-24 21:35 UTC

MINOR

Impact Level

4h 51m

Total Duration

Status Updates

Affected Components

SMS Long Code, North America

✍️

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