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minor✓ Resolved

SMS Delivery Delays from Twilio to Cellcom Israel

Twilio•Mon, Aug 31, 2026, 12:34 AM
Status
resolved
Duration
3h 7m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Aug 31, 2026, 03:41 AM
This incident has been resolved.
monitoringMon, Aug 31, 2026, 03:30 AM
We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringMon, Aug 31, 2026, 01:29 AM
We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 12:51 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Aug 31, 2026, 12:34 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d3bdcdf9-26d2-428a-b760-e15e185528a8
External ID
43jr647b5hv8
🕐 Started
Mon, Aug 31, 2026, 12:34 AM
🔄 Last Updated
Mon, Aug 31, 2026, 03:41 AM
✓ Resolved
Mon, Aug 31, 2026, 03:41 AM
MINOR
Impact Level
3h 7m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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