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minor✓ Resolved

Contact webhook delivery backlog

Resend•
Status
resolved
Duration
Duration unavailable
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The backlog is gone, and all delayed contact webhooks have been delivered. Delivery latency has now recovered. The new infrastructure configurations prevent this same issue from happening again.
monitoring
We are still noticing increased latency in contact-related webhook deliveries. Events can be delayed by up to 8 hours before being delivered. We have identified the issue and implemented infrastructure changes to process the backlog faster.
investigating
We are currently investigating increased latency in contact-related webhook deliveries. At this time, you may experience delays in receiving contact events on your webhook endpoints.

📊 TECHNICAL DETAILS

Internal ID
d37cbb6d-d98a-4274-9e55-af99850f75bf
External ID
01KZ71H6502JBZGB4R09M2HVBD
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
Duration unavailable
Total Duration
3
Status Updates
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