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minor✓ Resolved

User Authentication Identity Gateway API High Latency for Verizon in United States

Twilio•
Status
resolved
Duration
2h 33m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d360c7d9-f799-4329-8103-35d9ae86c59f
External ID
vqhw2cv0rqw2
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
2h 33m
Total Duration
3
Status Updates
Affected Components
Lookup SIM SwapLegacy Identity MatchAndAttributes
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