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minor✓ Resolved

User Authentication Identity API Errors in Indonesia

Twilio•Mon, Feb 23, 2026, 02:23 PM
Status
resolved
Duration
3h 16m
Updates
4
Coverage
1 article

📰 RELATED ARTICLES

Twilio outage: User Authentication Identity API Errors in Indonesia
Breaking: User Authentication Identity API Errors in Indonesia
Feb 23, 2026 →

INCIDENT TIMELINE

✓ ResolvedMon, Feb 23, 2026, 05:40 PM
This incident has been resolved.
monitoringMon, Feb 23, 2026, 03:38 PM
We have observed a recovery in User Authentication Identity in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 23, 2026, 03:21 PM
Twilio customers may be experiencing User Authentication Identity API errors in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 23, 2026, 02:37 PM
We are continuing to investigate this issue.
investigatingMon, Feb 23, 2026, 02:23 PM
Twilio customers may be experiencing User Authentication Identity API errors in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
d2c4b68d-48d3-4daa-abe1-871e12b9b6b6
External ID
dyt8qjssjvt7
🕐 Started
Mon, Feb 23, 2026, 02:23 PM
🔄 Last Updated
Mon, Feb 23, 2026, 05:40 PM
✓ Resolved
Mon, Feb 23, 2026, 05:40 PM
MINOR
Impact Level
3h 16m
Total Duration
4
Status Updates
Affected Components
Verify Silent Network Auth
✍️
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