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minor✓ Resolved
SMS Delivery Failures from Brazil to a Subset of Twilio Phone Numbers
Status
resolved
Duration
2h 42m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, Apr 12, 2026, 07:15 PM
This incident has been resolved.
monitoringSun, Apr 12, 2026, 05:34 PM
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Apr 12, 2026, 04:33 PM
Twilio customers may be experiencing SMS delivery failures from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
d2a3e97e-7376-451d-8942-087b350e7908
External ID
k8md5v3skk7d
🕐 Started
Sun, Apr 12, 2026, 04:33 PM
🔄 Last Updated
Sun, Apr 12, 2026, 07:15 PM
✓ Resolved
Sun, Apr 12, 2026, 07:15 PM
MINOR
Impact Level
2h 42m
Total Duration
2
Status Updates
Affected Components
SMS, Latin America
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