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minor✓ Resolved
SMS Delivery Delays and Failures from Twilio to Access Malawi
Status
resolved
Duration
1d 20h
Updates
9
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Jun 29, 2026, 06:05 AM
This incident has been resolved.
monitoringMon, Jun 29, 2026, 02:48 AM
We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringMon, Jun 29, 2026, 12:45 AM
We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 04:59 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 12:53 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSat, Jun 27, 2026, 04:53 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSat, Jun 27, 2026, 12:50 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSat, Jun 27, 2026, 10:50 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jun 27, 2026, 09:49 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jun 27, 2026, 09:43 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
d1a4b97b-485a-4111-9e0f-e846da6c80da
External ID
s4thwb69cq58
🕐 Started
Sat, Jun 27, 2026, 09:43 AM
🔄 Last Updated
Mon, Jun 29, 2026, 06:05 AM
✓ Resolved
Mon, Jun 29, 2026, 06:05 AM
MINOR
Impact Level
1d 20h
Total Duration
9
Status Updates
Affected Components
SMS, Middle East & Africa
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