major✓ Resolved

Errors connecting to smtp.eu.mailgun.org

Mailgun•2025-03-17 09:20 UTC

Status

resolved

Duration

10h 24m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2025-03-17 19:44 UTC

This incident has been resolved.

resolved2025-03-17 19:44 UTC

This incident has been resolved.

monitoring2025-03-17 18:43 UTC

We are continuing to monitor for any further issues.

monitoring2025-03-17 15:02 UTC

A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.

identified2025-03-17 14:22 UTC

We are continuing to work on a fix for this issue.

identified2025-03-17 11:56 UTC

The issue has been identified and a fix is being implemented.

investigating2025-03-17 10:29 UTC

We are continuing to investigate this issue.

investigating2025-03-17 09:48 UTC

We are continuing to investigate this issue.

investigating2025-03-17 09:20 UTC

We are currently investigating this issue.

Internal ID

cff25dd8-908f-4ecf-b7dc-76d1ba5bf044

External ID

b60dthm3t8gk

🕐 Started

2025-03-17 09:20 UTC

🔄 Last Updated

2025-03-17 19:44 UTC

✓ Resolved

2025-03-17 19:44 UTC

MAJOR

Impact Level

10h 24m

Total Duration

Status Updates

Affected Components

APISMTPOutbound DeliveryInbound email processing

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