← Back to Twilio History
minor✓ Resolved
User Authentication Identity SNA Missing Redirects for Three in United Kingdom
Status
resolved
Duration
11h 21m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Sep 2, 2026, 08:10 PM
This incident has been resolved.
monitoringWed, Sep 2, 2026, 04:06 PM
We have observed a recovery in User Authentication Identity SNA missing redirects for Three in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Sep 2, 2026, 02:00 PM
We have observed a recovery in User Authentication Identity SNA missing redirects for Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Sep 2, 2026, 12:56 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Sep 2, 2026, 10:50 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Sep 2, 2026, 09:50 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Sep 2, 2026, 08:49 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
cfe44556-2873-4031-b128-3125670e1c4e
External ID
gk98r98fl5y6
🕐 Started
Wed, Sep 2, 2026, 08:49 AM
🔄 Last Updated
Wed, Sep 2, 2026, 08:10 PM
✓ Resolved
Wed, Sep 2, 2026, 08:10 PM
MINOR
Impact Level
11h 21m
Total Duration
6
Status Updates
Affected Components
Verify Silent Network Auth
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed