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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

SendGridWed, Aug 26, 2026, 02:48 PM
Status
resolved
Duration
9d 7h
Updates
18
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 4, 2026, 10:31 PM
This incident has been resolved.
monitoringFri, Sep 4, 2026, 08:20 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Sep 3, 2026, 11:50 PM
Twilio customers may be experiencing MMS delivery reports delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Sep 3, 2026, 06:11 PM
Twilio customers may be experiencing MMS delivery reports delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Sep 3, 2026, 06:11 PM
Twilio customers may be experiencing MMS delivery reports delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedWed, Sep 2, 2026, 11:49 PM
Twilio customers may be experiencing MMS delivery reports delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedTue, Sep 1, 2026, 11:48 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 11:48 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSun, Aug 30, 2026, 11:48 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 11:42 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, Aug 28, 2026, 11:38 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Aug 27, 2026, 11:32 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Aug 27, 2026, 07:31 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 11:31 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 07:30 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 05:21 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 04:21 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 26, 2026, 03:50 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 26, 2026, 02:48 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
cfe19409-40f3-46f9-8fd2-1d0be40cf4b1
External ID
n9yz4c5sy82v
🕐 Started
Wed, Aug 26, 2026, 02:48 PM
🔄 Last Updated
Fri, Sep 4, 2026, 10:31 PM
✓ Resolved
Fri, Sep 4, 2026, 10:31 PM
MINOR
Impact Level
9d 7h
Total Duration
18
Status Updates
Affected Components
MMS Long Code, North America
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