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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to Sky UK Limited United Kingdom

Twilio•Fri, Jun 5, 2026, 01:26 AM
Status
resolved
Duration
7h 3m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 5, 2026, 08:30 AM
This incident has been resolved.
monitoringFri, Jun 5, 2026, 06:24 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 06:23 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 04:32 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 02:27 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 01:26 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Sky network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
cf689706-b64b-4d11-889d-ead9fb58ae52
External ID
bsp4gs9bc6mj
🕐 Started
Fri, Jun 5, 2026, 01:26 AM
🔄 Last Updated
Fri, Jun 5, 2026, 08:30 AM
✓ Resolved
Fri, Jun 5, 2026, 08:30 AM
MINOR
Impact Level
7h 3m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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